According to the World Bank, growth in the service industry is one of the strong indicators of a healthy industry. Brazil industry is a perfect example of this statement because, for the last four decades, the economy has performed exceptionally well, thanks to the hospitality industry. One of the major contributors to this important industry is the legendary Guilherme Paulus. Apart from being a passionate commentator and mentor in this economy, he has invested his time and resources to the growth of the service industry. According to him, consistency in the investment world is vital and understanding the value of working with other professionals and entities is the key in succeeding in this fast-growing market.
Guilherme Paulus, in one of his early 2016 interviews pointed out that his journey in the service industry started shortly completing his education. He pointed out that during this time, he did not have any experience to run a company, and on top of that, he did not have funds. This was the period where he understood the importance of working together with other professionals and Carlos Vicente Cerchiari was his first ever partner. Working with Carlos Vicente Cerchiari gave his first company (CVC) the needed structures and more importantly the operational funds.
Although Carlos Vicente Cerchiari later left the company to concentrate on his bureaucracy career, his contribution to CVC remain unmatched. From the 1970s, Guilherme Paulus has been on a journey to change the business environment of this country and more importantly the service industry. He points out that although the service industry did not have the needed structures, he was successful because of his view on work and his understanding of the business environment in Brazil. Through this company, Paulus was able to make Brazil a viable tourist destination in South America. According to him, this is one of his most treasured achievements in his life and an investor.
In the last five decades Guilherme Paulus has been in business, he points out that technology has changed significantly. In all these changes, however, he is always keen on exploiting the available technology. For example, internet according to him has changed the global approach to business. Thanks to the internet, it is possible to get the client’s feedback. Guilherme Paulus uses these feedbacks to improve his business and if needed to redesign his business model. In addition to utilizing technology, he is a firm believer of teamwork and more importantly working with other entities.