Any company that wants to grow and expand has to continuously develop new products and services as well as have to ensure that its customer engagement rate is high. The company that listens to the customers and provides complete customer satisfaction is sure to grow, and Securus Technologies has been able to do precisely that in the last few years. The new CEO of Securus Technologies, Rick Smith, has been focusing on strengthening the company research and development measures to ensure that it can develop breakthrough technologies in the correctional field. The Securus Technologies doesn’t only establish high-end inmate communication services but also provides investigative services that are highly helpful for the law enforcement agencies.
The law enforcement agencies these days need technological products to work efficiently, and it also adds a layer of security while working. Over the years, the investigative services and solutions provided by Securus Technologies have helped in saving many lives and has contributed significantly to developing safer communities where it serves. The contraband supply rate has decreased dramatically with the help of monitoring technology offered by Securus Technologies. It is, for this reason, many of the law enforcement officers have written to the company about their positive experiences with the company’s products and services.
Many of the positive comments from the letters of appreciation written by the law enforcement officers are quoted by the company in a press release it recently published. It has helped the company gain considerable mileage in the correctional field. As a law enforcement officer, I can say that the company’s investigative services are better than what is offered by its counterparts and help us work efficiently without fear. Many times, these investigative services have helped us catch the criminals before the crime is committed, and also provides us admissible evidence that gets the criminal convicted.