Pizzas are comfort food to most Americans, and as a result, many pizza stores have become successful over the years. Papa John’s, one of the most successful pizza stores in the United States, took advantage of the knowledge that Americans love pizza. They sold tasty and affordable pizzas and started building a lot of branches across the country, making it convenient for their customers to visit one of their stores. The company also puts importance to the word “customer service,” and they are doing their best to make their customers feel comfortable inside their stores. Papa John’s also have their ticker symbol, and interested investors can purchase their stocks and trade it at the stock market. Today, Papa John’s have 5,000 across the world, and they keep on expanding to new continents, opening their stores to cities that were not reachable in the past. Their goal is to provide delicious pizzas while taking care of their customers, and it has become their effective weapon in becoming a successful pizza store.
Another factor to the company’s success would be the leaders that are chosen to serve the company. Papa John’s board of directors selected a new chief executive officer to ensure that the company runs according to their plan, which is putting the customers first and staying with the formula on running the business. The new CEO, Steve Ritchie, thanked the board of directors for their confidence in his leadership. He has been serving as the head of the pizza chain for almost a year, starting in January 2018. Steve Ritchie has been with the company for years, and he began working as a man on the phone earning $6 per hour. Starting small, he has always dreamed of getting to the top one day, so he strived harder and showed his superiors that he could also be promoted and lead his team or department. Steve Ritchie Papa Johns was later promoted to a higher position, and the higher salary that he received from the company allowed him to open his own Papa John’s franchise. It was his ticket to become the company’s COO, president, and eventually, CEO, as the management saw his dedication on making his franchise succeed. Ritchie is also working on Papa John’s diversity efforts according to qsrmagazine.com.
Contact: Papa John’s | Twitter